Reunion Insurance Company Limited

VACANCIES — inviting applications from suitably qualified candidates

Reunion Insurance Company Ltd, a respected company in the general insurance sector, invites applications from qualified candidates for the position of Branch Manager. to be based in Blantyre. Please read the position details below and submit applications as instructed at the end of this page.

Branch Manager

Location: Blantyre Branch  •  Reports to: The Chief Commercial Officer
Position overview

To effectively manage and control business in the central business area of Blantyre and its surrounding areas, supervising and motivating staff in the territory by transmitting the organization’s values, visons and goals, providing technical assistance and direction on company strategies to achieve growth and profitability of Reunion.

Key Duties and Responsibilities
  • Championing, implementation of company’s strategy of acquiring new business and retention of renewals. Prospecting and securing new business for Reunion Insurance and acting on leads and initiatives.
  • Advising prospective clients on suitable policies which are in line with their risk profile.
  • Training and supervising all subordinates under the branch.
  • Making follow ups, by ensuring that his/her subordinates are in constant touch with clients through emails, phone calls, SMS and meetings.
  • Managing Customer Relationship with all stakeholders i.e. Brokers & direct customers.
  • Liaising with claims department to ensure timely and speedy settlement of claims.
  • Collaborating with brokers/claims department to discuss issues of underwriting and claims.
  • Managing all renewal meetings with key clients and ensuring that all necessary documentation such as Handbooks/spread sheets are prepared and shared with clients, ensuring notifications are sent six weeks before the renewal date.
  • Preparations and timely submissions of tender documents.
  • Ensure adherence to premium first rule as stipulated in the insurance Act 2025.
  • Examining/ensuring that all underwriting mail such as policy documents/invoices/endorsements have been timely prepared and dispatched to clients/brokers.
  • Drafting quotations in response to brokers quote slips and direct business quotation enquiries.
  • Compilation of monthly, Quarterly, mid-year and annual branch performance reports and sharing with management.
  • Sourcing new business and maximizing retention of existing customers by constantly following up on all renewals.
Qualifications and Experience
  • Advanced Diploma in Insurance -CII
  • At least 3 years of experience in the insurance industry
  • Excellent Communication and interpersonal skills
  • Strong analytical skills and attention to detail