Career Vacancies

Branch Manager

The successful candidate will effectively manage and control business operations within the Blantyre Central Business District and surrounding areas. This role involves supervising and motivating branch staff by communicating the organization’s values, vision, and goals, while providing technical direction on company strategies to achieve sustainable growth and profitability for Reunion.

• Champion the implementation of the company’s strategy for acquiring new business and retaining renewals. Prospect and secure new business for Reunion Insurance and act on leads and initiatives.
• Advise prospective clients on suitable policies that align with their risk profiles.
• Train and supervise all subordinates within the branch.
• Follow up to ensure that subordinates maintain regular communication with clients through emails, phone calls, SMS, and meetings.
• Manage customer relationships with all stakeholders, including brokers and direct customers.
• Liaise with the claims department to ensure timely and efficient settlement of claims.
• Collaborate with brokers and the claims department to address underwriting and claims-related matters.
• Manage all renewal meetings with key clients and ensure that all necessary documentation (such as handbooks and spreadsheets) is prepared and shared in advance, with renewal notifications sent six weeks before expiry.
• Prepare and submit tender documents in a timely manner.
• Ensure adherence to the premium-first rule as stipulated in the Insurance Act 2025.
• Ensure that all underwriting correspondence, including policy documents, invoices, and endorsements, is prepared and dispatched promptly to clients and brokers.
• Draft quotations in response to broker quote slips and direct business enquiries.
• Compile monthly, quarterly, mid-year, and annual branch performance reports and submit them to management.
• Source new business and maximize retention of existing customers through continuous follow-ups on renewals.

• Advanced Diploma in Insurance (CII) or its recognized equivalent qualification.
• A minimum of 3 years of hands-on experience in the general insurance field.
• Excellent communication, presentation, and interpersonal skills.
• Strong technical analytical skills combined with sharp attention to detail.